area mortgage lender, came calling with a concept that would tie in his
firm as an affiliate and allow him to sell mortgages using their
products.
Vertical Lend, which has about 2,400 such affiliations across the
country, charges only a $300 fee for registration in its program, and
provides training and marketing materials to its affiliates.
The affiliate network, said Vertical Lend CEO and President David
Peskin, hinges on the level of trust that already exists between
accountants and their clients to increase sales of the company's various
mortgage products.
"We are enabling financial planners, accountants and tax preparers to
tap into their existing customer base and offer additional services to
their clients," he said.
While it's generally very difficult for financial planners and
accountants to obtain a mortgage-broker license on their own, Vertical
Lend's affiliation network streamlines the entire procedure. Financial
professionals that work with the company are compensated for every loan
processed through Vertical Lend without their clients paying any
additional costs, Peskin said.
"Every year since we started, we've pretty much grown in production
and volume," he said, explaining that the program arose out of his own
experience as a broker with Melville-based Mortgage Warehouse, Vertical
Lend's sister company founded in 1995.
"When I was writing loans, I'd write it for my client and they'd say,
'This looks good, just let me take it to my accountant to look over.'"
At the time, however, accountants were forbidden by federal law from
offering mortgages to their clients. When the Glass-Steagall Act, a
piece of Depression-era legislation intended to separate the roles of
bankers and financial planners, was repealed in 1999, accountants were
allowed to receive compensation for several new services - including the
sale of mortgages. Peskin jumped at the opportunity to launch Vertical
Lend.
According to McGuire, this latest value-added service for accountants
and financial planners has caught the eye of many of his clients.
"There's a lot of people who are leery of the whole mortgage
industry, and we seem to have a trust built with the clients, and that's
what we go for."
McGuire said when a client expresses interest in a new mortgage, he
simply submits (with the client's permission) an online 'mini-app,'
containing a variety of pertinent financial information to Vertical
Lend. The company responds to this initial request with the terms it's
willing to offer, and from there McGuire fills out a typical mortgage
application and forwards all of the required documents - which he
already has on file - to Vertical Lend.
There's relatively little effort required on his client's part,
McGuire said, although most clients generally want to hold three-way
discussion with McGuire and his Vertical Lend representative.
Marketing the products to clients can be one difficulty, McGuire
noted, as many still remain unaware that he offers the service.
Additionally, those clients he only sees at tax time tend to go
elsewhere for their mortgages simply because his services aren't at the
forefront of their thoughts.
Given all this, he still manages to sell about one mortgage a month
to his clients, and says he "hasn't had one complaint from a client yet
on the loan process."
Jim Preston, who operates a traditional accounting practice in
Cutchogue, first developed a relationship with Vertical Lend after
meeting Peskin at New York State Society of CPAs meeting more than three
years ago. In that time, he added, he's set up about 30 mortgages for
his clients.
"They're pleased because the process works. We already have access to
the information so they just have to give authorization to use that
information. Not everyone is familiar with language for refinancing or
the documentation, so we're able to help them out."
"People want to take the anxiety out of the application process," he
added.
Alan Weiner, senior tax partner at Melville-based Holtz Rubenstein
& Co., noted the expansion of roles for accountants has primarily
been motivated by outside influences - and that accountants need to
tread carefully when they expand the services they offer.
"It's these outside industries that have discovered that the CPA is
the entree to his clients. CPAs are highly respected by their clients,
and if the CPA suggests something, the client is more likely to buy into
it."
It's important, he added, for accountants providing mortgage services
to keep their clients abreast of all of their opportunities.
"The difficulty that I have with this is that accountants are trusted
and relied upon by their clients, and normally a client expects an
objective opinion from the accountant, no matter what he asks ... if a
client needs a mortgage and the accountant only presents the company
that he has an affiliation with, then I don't think the accountant has
done something in the best interest of the client."
"I think disclosure is important."